Frequently asked questions (FAQs)

At orientation, you will learn about the program and services. We will look at your job skills and talk about your career readiness, skills, goals, and interests. We will work with you to develop a plan to help you find a job that’s right for you.

Yes. If you work for yourself, you need to participate. To prove your self-employment, you have to fill out a Verification of Activity form and provide one of these documents: a pay stub, an employment letter, a daily work log, a client appointment schedule, or a completed Non-Traditional Earnings Statement.

If you’re in the TANF program, you can ask to be exempt from the work requirement. You can be exempted if you’re pregnant, have a child under one year old, are dealing with domestic violence, or have a physical disability that makes it hard to work.

After you finish orientation and join our program, your employment specialist will create your MPloy account. You will get an email from SnagPad.com with your login details. If you don’t get the email, don’t try to create an account yourself. Call your case manager to get one set up for you.

The laws say that TANF customers who are not exempt from work requirements must do the work assigned to them. If they don’t, they will lose some benefits. That’s called a sanction. If a customer doesn’t work the required hours in their Detailed Individual Responsibility Plan (DIRP) for four weeks, they will lose 6% of their benefits.

To lift a sanction and have your benefits returned, you must comply with your DIRP for four weeks.

You can find all the forms you need for this program at Documents and forms.